Terms and Conditions


RULE OF AGE

You have to be at least 18 years old to use www.karyaone.co.id and its social media pages. As a whole, KaryaOne’s website, social media, blog and video are defined as “website”.

RULE OF LAW

When using www.karyaone.co.id application, you agree to follow KaryaOne’s terms and condition. KaryaOne has the rights to change terms and conditions whenever they want without prior announcement.

BILLING

  1. All payments are made in Rupiah
  2. Subscription fee for the apllication will appear on the total amount of your transaction when you TOP UP your account balance
  3. Every TOP UP transaction requires authorization through the email address you used to sign up for the application
  4. We will not add value to your balance until we received the payment associated with the invoice sent to you
  5. TOP UP transaction cannot be undone once you already made payment for the billing invoice
  6. You can make payment by sending us a check or by using your credit or debit card

TAXES

Any tax incurred from the use of this application is regulated under the Republic of Indonesia’s law and tax policy.

Customer Satisfaction Guarantee

  1. We are not responsible if your data is lost because of your mistake, either when you accidentally deleted any data you are not supposed to delete or if your account has been compromised because you have failed to use your password in a secured manner
  2. You can contact help@karyaone.co.id if you find any problem when using www.karyaone.co.id. In doing so, please take a screenshot of the part with which you have difficulty in using the application and give us a brief explanation why the application does not function properpy. We will reply to your email in less than 48 office hours.
  3. When we conduct our periodic server maintenance, we will give you notification 7 (seven) days before we begin our maintenance process.
  4. In the event of force majeure (for example, disasters, riots, or anything of which we have no control) , we will not be responsible for any loss resulting from Force Majeure events.
  5. Our office is close on Saturday, Sunday and any national holidays, or on any days affected by Force Majeure
  6. We provide the training materials on how to use the application (video and manual book)

REGULATION

www.karyaone.co.id is a brand managed by PT. Progrestek Abdibhakti Lokakarya, a company that operates under the Indonesia’s laws and policy. Under such circumstance, you agree that all matters related to the website and products of www.karyaone.co.id, and any arising disputes and disagreements will be settled by arbitration in court jurisdiction in Jakarta in accordance with Indonesia’s regulation.  

COPYRIGHT

All designs made by www.karyaone.co.id are copyrighted by www.karyaone.co.id and PT. Progrestek Abdibhakti Lokakarya and are protected by Copyright Policy. You can contact copyrights@karyaone.co.id for more information or question.

BRAND

Both the brand and logo of www.karyaone.co.id belong to Progrestek Abdibhakti Lokakarya. As such, without our written permission, you are not allowed to use, copy or change the brand and logo.

WEBSITE USAGE

  1. You are not allowed to use, change or download any materials from www.karyaone.co.id without prior written permission from PT. Progrestek Abdhibakti Lokakarya
  2. You have to provide email and other information to fulfill your registration
  3. You are responsible to secure any private information related to your account and are fully responsible for all actions in relation to your account
  4. You have to inform us if there is any problem with your account or if you believe your account has been misused. We will block your account until further announcement. You can contact us at help@karyaone.co.id
  5. We are not responsible if your data is lost because of your mistake, either when you accidentally deleted any data that you are not supposed to delete or if your account has been compromised because you have failed to use your password in a secured manner.
  6. In the event that you are involved in any dispute because of your mistakes when you are using the application, you have to agree not to involve PT. Progrestek Abdibhakti Lokakarya, its directors and employees in such dispute.

OTHER LINKS

www.karyaone.co.id may have links to other websites of which www.karyaone.co.id have no control. Any websites that have links to www.karyaone.co.id do not necessarily imply that www.karyaone.co.id agrees or is responsible for the websites linking to www.karyaone.co.id and any contents related to such websites.

LIMITED GUARANTEE

  1. All the payments made to www.karyaone.co.id cannot be refunded
  2. We will continuously ensure that the system remains functional. Should you find our system has broken link, bug, problems, all of which render the application cannot function properly, please contact us at help@karyaone.co.id. In doing so, please take a screenshot of the part with which you have difficulty in using the application and give us a brief explanation why the application does not function properly. We will reply to your email in less than 48 office hours.

OTHERS

www.karyaone.co.id has the rights to change terms and condition anytime. Any changes concerning the terms and condition will be announced through www.karyaone.co.id website and your email account.

PRIVACY

  1. We collect the following private information: name, address, mailing address, billing address, telephone number, cellular number, date of birth, gender and payment method
  2. www.karyaone.co.id does not sell or distribute client’s information
  3. we use any information gathered from our clients only for the purpose of giving information in relation to our products; processing your activity when you use the application; and giving information on promotion.
  4. When you visit www.karyaone.co.id, we automatically gather information from your browser. The information includes your IP address, your browser type, visited webpages, when you visit the website and the amount of time you have spent browsing the website. We will use these information to analize and evaluate our website for the purpose of giving you better services.
  5. You can unsubscribe our news letter anytime you want by choosing “unsubscribe” on the email we sent to you.
  6. You can and are required to update your private information anytime through your account
  7. We ensure that your information is safe by restricting access to your private information and by updating our procedure and technology.
  8. We provide information that you are required to agree in accordance with Indonesia’s law and policy.
  9. If you have questions or complaints, please feel free to contact us at help@karyaone.co.id
  10. We have the rights to change and modify our policy anytime without announcement. Information pertaining to the changes will be published on our website and will be sent to your email.